Support Center

How does Workana guarantee my payment?

Last Updated: Aug 15, 2019 03:59PM ART

Workana works with the ESCROW or security deposit mode, where the amount agreed between the client and the professional remains in our possession until the project is completed, in order to ensure that both the client and the professional comply with their agreement. 🙂

 

How can we do this?

 

  • The client knows that the professional will be granted access to the funds once the project is completed as agreed.
  • The professional knows that the funds are deposited in Workana and that they will be released once the project which was committed to develop is completed.
 

 

When are the funds released?

 

With the Escrow modality, funds are released once the project is completed in accordance with what was established by both parties throughout the project.

 

Is it possible to release payments based on accomplishments or progress?

 

It is possible, but it is important that, if funds are released before the end of the project, this is done against delivery of concrete progress. Why? The funds released under these conditions are not covered by the guarantee and may not be returned or reimbursed. That's why it's important that there are concrete advances in order to release payments.

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