Support Center

I accepted a proposal. What's the next step?

Last Updated: Jun 28, 2018 12:57AM ART
After you accept a proposal, you must pay the security deposit of a fixed price or, if it is an hourly project, you must validate your payment method. Then the professional can start their work.

The first step is to get in touch with the worker you chose. Remember that we can ensure your safety throughout the whole process but, to do so, all your communications must happen through our platform.

For fixed price projects: The professional will send you the information required to complete the project. This may be done at once or in stages until the project is completed. Each delivery will increase the porcentage completed until the project is 100% complete. You must aprove or reject each delivery - that way, you authorize (or not) the release of money to the professional according to their compliance with the agreement. Once the project is complete, the worker will send you the final deliverables.

To consider the project finished, client and professional must rate one another. These qualification ratings are confidential and can only be viewed at the moment the rating is given.

For hourly projects, please refer to How do hourly projects work.
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