Support Center

I can’t verify my phone number

Last Updated: Aug 15, 2019 03:34PM ART
If you are having trouble verifying your phone number, please check the following and try again: 😎
  • The phone number to be verified can be either a landline or a mobile number. It makes no difference 😉
  • Remember to enter your country code + city code + phone number. Be patient, sometimes even telephone companies require a longer time to send the code. Keep trying.  
  • If the code takes too long to be delivered, it may be invalid when you enter it at Workana. If this happens, repeat the same steps and re-enter a new code.
  • Two accounts cannot share the same telephone number. If the phone number to be verified has already been associated with another Workana account:​​
  1. If the account has been removed, we will have to restore it so that you can use it again.
  2. If the account is now active and belongs to someone in your family, you will have to enter a different number to validate your account.
  3. If you have two Workana accounts, you will have to remove one of them. Users are not allowed to have two active accounts.

 
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