Support Center

I see different badges on profiles. What do they mean?

Last Updated: Sep 25, 2019 01:38PM ART

What is a badge?

 

A badge is a distinctive emblem shown on user profiles within Workana. These distinctive emblems represent each user’s experience working on the platform. 🙂
 

 

What badges are there and what do they represent?
 

 

First, we have the badges that represent the Level a user has reached based on our Achievement System.

 

IRON: Initial level, professionals who have not yet completed any projects and may still have not completed 100% of their profiles..

BRONZE: To reach this level, users have to confirm their email addresses, complete 100% of their profiles, pass Workana’s mandatory test, and verify their mobile numbers.

SILVER: To reach this level, users must have completed at least one project for which they were awarded 5 stars. You may not reach the Silver level or higher if your overall average is lower than 4 stars or if you have had any violations in the past 4 months.

GOLD: Users must have received at least 4-5 stars from two clients or more to reach this level. You may not reach the Gold level or higher if your overall average is lower than 4 stars or if you have had any violations in the past 4 months.

This user is almost an expert, not only in the professional field, but also as a user on Workana. This means that the user has received 5 stars from at least 4 different clients and made more than 500 USD in earnings. You may not reach the Platinum level or higher if your overall average is lower than 4 stars or if you have had any violations in the past 4 months.

HERO: This user is what we call a “super expert”. This means that the user has received 5 stars from at least 10 different clients and made more than 1000 USD in earnings with 5 star ratings. You may not reach the Hero level if your overall average is lower than 4 stars or if you have had any violations in the past 4 months.

 

We also have other types of Badges, according to the position, skills tests performed, hired plan, if you have verification, etc.:
 

 

TOP 100: This badge is only for professionals who are in the top 100 places of our ranking.

 

PREMIUM: This badge is for those professionals who have signed up for our Premium benefits plan.

VERIFIED FREELANCER: This badge is only available to professionals verified by Workana, who have demonstrated great performance on the platform.

  
 

We think that it is very important that you understand the meaning of these badges when choosing the professional you want to hire.

 

Always remember to have a good talk with the professional before you start to discuss the scope of the project so that it is completed to your satisfaction 😉.

 
 
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