Support Center

How is the commission calculated at Workana?

Last Updated: Aug 15, 2019 03:34PM ART

It's very simple. The commission is paid between client and freelancer, and is tiered according to the relationship between them. How does it work? Don't worry about it. Here we explain it in detail :)


On the one hand, the client will have to pay a "service cost" that represents a value equivalent to 4.5 % of the total.


On the other hand, the commission to be paid by the freelancer is tiered according to the relationship you have with the client. This means that when you start a relationship with a client, it will be 20%. When the client has paid more than 300 USD to the freelancer, it will be 10%, and when the value paid exceeds 3000 USD, the commission value will only be 5% :)


Range (USD)


$0 to $300


$301 to $3000


$3000 and up



Why does it work like that?


Because we want to foster medium and long-term relationships between clients and freelancers. Workana offers a lot of value at the beginning of a relationship between client and freelancer, and it diminishes as the link progresses. Therefore, a tiered commission has a greater justification.


But most of all, we believe that the greatest satisfaction we can offer to our clients and professionals is that of generating long-term relationships, and that this is always done through Workana. We want to be that place where clients can form virtual work teams that are key to their organizations, and where freelancers can find the best clients to work with on a long-term basis :)


How are payments between client and freelancer counted?


All payments count: fixed and hourly projects, extensions, direct hire and direct payments.


When the same client paid more than 300 USD to the same freelancer, the professional starts paying 10% commission. When that barrier exceeds 3000 USD, they pay 5%. It is always calculated on the basis of the total value paid by the customer.


In this image you can see your history with a client:



In what currency are the transactions between client and freelancer calculated?


In USD, no matter the country of the client or the freelancer. That is, every time a client releases a payment to the professional, that value is taken in USD and it’s added to the transactions between client and freelancer in USD. This does not affect other aspects of the platform, only the calculation of the commission. In this entry we explain it in more detail.

Are there any exceptions?

Yes, there are indeed! If you are a Hero Freelancer, all your hiringswill start up with a commission fee of 10%!🙂

What does it mean?

Workana works with a sliding scale of commissions, which vary according to the relationship achieved between client and freelancer. In this way, Hero-level freelancers may benefit from the possibility of starting up with the commission fees applied to the second level of the scale.

Therefore, this means that, even if you have not yet reached a billing of USD300 with a client, and you are on the HERO level, the commission to be charged to your projects will be of 10%.

Then, once you have exceeded the USD 3000 with such client, the commission will follow the usual steps and will down to 5%.
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found